Terms of service

Effective Date: August 8, 2025
Business Name: Nelly’s Hair & Beauty

Welcome to Nelly’s Hair & Beauty. By accessing or using our website, store, or any related services (collectively, the "Services"), you agree to be bound by the following Terms of Service ("Terms"). If you do not agree with these Terms, please do not use the Services.

These Terms are legally binding and are designed to protect the business, brand, and operations of Nelly’s Hair & Beauty under all circumstances.

1. Use of Services

By accessing or using our Services, you confirm that:

  • You are at least the age of majority in your state or province of residence.

  • You agree to comply with all applicable laws, rules, and regulations.

  • You understand and accept that the Services are offered as-is and as available with no guarantees or warranties.

We reserve the right to refuse service to anyone, for any reason, at any time, without notice.

2. Product Availability & Descriptions

We strive to provide accurate product information. However, we do not guarantee that:

  • Product descriptions, prices, colors, or availability are always accurate or current.

  • Products will meet your expectations or personal requirements.

We reserve the right to change product pricing, discontinue products, or limit quantities at any time without notice or liability.

3. Orders & Payments

  • All orders must be paid in full at the time of purchase.

  • We reserve the right to accept, reject, or cancel any order at our sole discretion.

  • No refunds are issued once an order is placed under any circumstances. Please review your order carefully before checkout.

  • In the case of canceled orders (by us), your payment may be refunded at our discretion.

4. Returns

  • Customers may return eligible products within 3 days of delivery.

  • Returns are not guaranteed and are subject to our sole approval after inspection.

  • Returned items must be unused, in original condition, and properly packaged.

  • Return shipping and related costs are the customer’s responsibility.

  • Approved returns may receive a store credit or exchange only, not a refund.

5. Limitation of Liability

To the fullest extent permitted by law, Nelly’s Hair & Beauty and its owners, employees, partners, or affiliates shall not be held liable for any direct, indirect, incidental, consequential, or punitive damages arising out of:

  • Use or inability to use our Services or products

  • Errors, delays, or interruptions in service

  • Any loss, damage, or injury caused by misuse of products

  • Shipping delays, damages, or lost parcels

  • Unauthorized access to user data or accounts

All use of our Services is at your own risk.

6. Indemnification

By using our Services, you agree to indemnify, defend, and hold harmless Nelly’s Hair & Beauty and its owners, affiliates, and employees from any claims, liabilities, damages, costs, and legal expenses (including attorney’s fees) arising from:

  • Your use of the Services

  • Violation of these Terms

  • Violation of any applicable laws or third-party rights

7. Intellectual Property

All content on our website (including logos, product names, images, descriptions, designs, etc.) is the property of Nelly’s Hair & Beauty or its licensors. Unauthorized use is strictly prohibited.

8. Third-Party Services

We are not responsible for any third-party websites, services, or tools you may access through links or integrations on our website. Use of third-party services is at your own discretion and risk.

9. No Guarantees

We make no guarantees regarding:

  • Product effectiveness or results

  • Delivery timeframes

  • Website functionality or availability

  • Customer outcomes or satisfaction

All Services are offered without warranties of any kind, either express or implied.

10. Right to Refuse or Terminate Service

We reserve the right to:

  • Refuse or terminate any order, account, or customer relationship without notice or explanation.

  • Block access to our website or Services for any behavior we deem abusive, harmful, fraudulent, or inappropriate.

11. Governing Law

These Terms are governed by and construed in accordance with the laws of the State of New Jersey, United States. Any disputes shall be resolved exclusively in the courts located in Bergen County, New Jersey.

12. Changes to Terms

We reserve the right to update or modify these Terms at any time, without prior notice. Continued use of the Services after changes are posted constitutes your acceptance of the updated Terms.

Contact Information

For questions regarding these Terms, please contact us:

📧 nellyshairandbeauty@gmail.com
📍 14 East Palisade Avenue, Englewood, NJ 07631, US